In 2018-2019, there were 579 patient visits to the Dental Clinic and 13,250 patient visits to the Medical Clinic.
Caring for people who are homeless doesn’t stop with providing food and shelter. Because The Ottawa Mission is always looking for ways to improve our services, we’re pleased to be able to offer health care services to our residents and others living in shelters or on the street.
Medical care where it’s needed most
Many people who come to The Ottawa Mission do not have a family doctor, but have medical conditions that require treatment. That’s why we have a Primary Care Medical Clinic to connect people to ongoing health care. Nurse practitioners and two on-call physicians provide quick access to primary health care for men and women who are homeless or at risk of becoming homeless.
Dentistry that goes a long way
Unfortunately, many of the people dealing with homelessness don’t have accessible, professional dental services. But, thanks to the initiative of Ottawa dentist Dr. Tom Harle and the hard work of a team of volunteer dental professionals, The Ottawa Mission can offer emergency, preventative, and restorative dental care. Because of the amazing work of our volunteers and generous donations from the community, we can help patients feel more confident, comfortable, and prepared to face the world as they work towards changing their lives.
Providing comfort and company
No one in our community deserves to die alone. The Hospice at The Ottawa Mission makes sure that doesn’t happen by providing 24-hour palliative care to those who are homeless and dealing with a terminal illness. Through a partnership with Ottawa Inner City Health, nurses and client-care workers and other health care professionals offer Hospice patients crucial physical, emotional and spiritual support at every stage of their illness. Patients at the Hospice experience a level of care that all people deserve. The 21 bed facility is named after retired Ottawa Mission Executive Director Diane Morrison, who saw a need among people dealing with homelessness and helped create the Hospice in 2001.
The success of our programs is reflected in the success of those we serve. Just ask Dennis.
Dennis has struggled with mental illness for several years. A short time after he arrived at The Ottawa Mission, frontline staff noticed his behaviour changing. He was often angry, upset and he wasn’t sleeping well. Dennis didn’t have a family doctor so a Nurse Practitioner at The Ottawa Mission’s Primary Care Clinic brought him in for a check-up. What the tests discovered was that Dennis had developed Type 2 Diabetes. Medication helped to get his blood sugar under control however Dennis needed insulin. The Nurse Practitioner helped Dennis to self administer his insulin and learn about diet and some important signs and symptoms of low and high blood sugars. Within a few days staff saw Dennis’s behaviour improve and he quickly learned how to manage his condition.