Ottawa, ON – During The Ottawa Mission’s annual Thanksgiving dinner program, which was held on October 12^th as well as the week prior to Thanksgiving through the shelter’s food truck program, The Mission served 6189 meals. On any given day, The Ottawa Mission serves over 2,500 meals to shelter residents and those in need in the community. During special meals such as Thanksgiving, Christmas and Easter, The Mission provides 5,000 – 6,000 meals for those who would otherwise go hungry.

“It takes 4,000 pounds of turkey to feed everyone during our special Thanksgiving dinner,” noted Chef Ric Watson, Director of Food Services at The Mission. Also on the menu was: dinner rolls (5,000); peeled potatoes (2500 lbs); glazed fresh carrots (1000 lbs); gravy (150 gallons); vegetarian quiche (900); individually wrapped desserts (5,000).

Despite being a wealthy city, Ottawa has some of the highest rates of hidden hunger in the province. The riding of Rideau-Vanier where The Mission is located has the highest use of food banks in Ontario. As well, Ottawa South and Ottawa West-Nepean are among the 10 ridings with the most food bank users per capita.

Food insecurity contributes to poor mental health, diabetes and heart disease. In 2020 – 2021, The Mission served 727,903 meals to those who would otherwise go hungry, the highest number in the shelter’s history. If current trends continue, the shelter will deliver 900,000 – 1 million meals in 2021 – 2022.

The continuing pandemic, now in its 20^th month, has made hunger in our community much worse. This is one reason why The Mission launched its food truck program, which delivers over 3,000 meals per week at 19 community partner locations across the city to ensure that those who cannot travel to the shelter due to disability, lack of funds for transportation, or other reasons do not go hungry. The shelter is working to expand this program is response to overwhelming community need.

“Poverty, homelessness and food insecurity are serious public health issues. We at the Ottawa Mission are doing our part to address hunger and keep people healthy through our meal program,” said Ottawa Mission CEO Peter Tilley. “Our kitchen volunteers and staff worked very hard to ensure that everyone had a delicious turkey dinner. And our donors and supporters have been profoundly generous in their support. A huge thank you to all,” Tilley concluded.

About The Ottawa Mission

Since 1906, The Ottawa Mission has been serving those who are homeless, hungry and lost by providing food, clothing, shelter and skills. In 2020-2021, The Ottawa Mission provided emergency shelter to an average of 185 men every night and served an average of 1,994 meals every day.  The Ottawa Mission also provides health services, mental health and addiction treatment programs, hospice care, dental services, housing services, educational support, job training, spiritual care, and clothing to thousands of men and women in need in our community. In September 2020, The Ottawa Mission marked the one millionth hour that the shelter has been in existence since its founding in 1906. In 2019, the Mission became a housing-focused shelter reflective of its commitment to a home for everyone as a human right with the launch of its housing department. Visit ottawamission.com to learn more.

FOR INFORMATION, PLEASE CONTACT:

Aileen Leo

Director of Communications

T 613.234.1144 x 305

C 613.712.3092

aleo@ottawamission.com

Shelter also releases community impact report, including providing 728,000 meals in response to hunger 

 Ottawa, ON – Today, The Ottawa Mission and Ottawa Inner City Health (OICH) marked the 20th anniversary of the founding of the Diane Morrison Hospice to provide palliative care to homeless community members. 

Wendy Muckle, CEO of Ottawa Inner City Health, noted the reason the Hospice was founded. “People who are homeless or street-involved have a much higher burden of serious physical and mental health conditions and addictions. As a result, our clients can die up to 20 years’ earlier than people who have permanent homes. Think of that: because you have no home, your risk of premature death increases dramatically.” 

A fundamental principle of the Hospice is that no one dies alone. The provision of care is based on ensuring the dignity of all people reflective of their inherent value as human beings. The Hospice extends unconditional acceptance to people who are homeless by providing palliative care appropriate to their needs. 

A federal grant enabled OICH and The Mission to establish the Hospice. By bringing care directly to those who are homelessness, the project sought to show that this model of care is more accessible, appropriate, and improves clinical outcomes. “Over the past 20 years, the Hospice has demonstrated this,” Muckle added. 

Dr. Jeffrey Turnbull, OICH Medical Director, noted the evolution of the burden of illness of Hospice patients and the care provided to them. “While 20 years ago AIDS was a major cause of mortality for people who were homeless, with advances in treatment, premature death for this population has dramatically declined. Now, the causes of death are related to the impact of addictions and mental illnesses such as bipolar disorder, post-traumatic stress disorder, and other afflictions. This population suffers from very high rates of alcohol consumption, smoking and other addictions, which leads to cancer, Hepatitis C, and organ failure.” 

While many people within the Hospice die within months, some do not. They have chronic palliative conditions, which have a life expectancy of one year, compared to those patients with terminal conditions which end in premature death within three months or less. With their admission to the Hospice, they receive care, proper nutrition, and other supports, so their health improves and they can return to where they were living before or in new accommodation. “The Hospice has proven that people with lived experience of homelessness who are ill can get better with the proper care and supportive services,” Dr. Turnbull added. 

In addition to providing appropriate and accessible care, the Hospice is also cost-effective. Five years after it opened, a review of the Hospice’s cost-effectiveness was undertaken. This analysis determined that compared to the acute care system where the cost per patient would have been $900 per day, care within the Hospice cost $70 per day. Over the course of one year, cost savings for care were projected for a group of 28 patients at $1.39 million. The Mission and OICH are exploring options to update this analysis based on this evolving context to reflect the current work of the Hospice, combining both acute and chronic palliative care.

 Lynn Landis, Director of Health Services for The Mission, noted the circle of care that the Hospice provides. “We provide a person-centred atmosphere that celebrates the life of our patients. They have personal effects in their rooms, and special celebrations include birthdays and holiday parties. Personal support and peer support workers help patients through assistance with activities of daily living such as feeding and bathing, as well as listening to patients. Many patients have painful conditions such as cancer, and pain and symptom management is essential to ensure their comfort. Managing addiction is also critical. Managed Alcohol and Managed Opioid Programs employ a harm reduction approach through providing patients small amounts of each substance throughout the day. Their physical and psychological symptoms are controlled, and their quality of life is improved.” 

Landis also spoke of the importance of spiritual care, including grief support. “Spiritual pain and loneliness are some of the most profound afflictions of people who are homeless. Many are estranged from their families and have few or no friends. Our circle of care surrounds them, including spiritual support. Our spiritual care team listen to their stories and provide comfort, alleviating their fears. When a patient dies a memorial service is held to allow a patient’s family, friends, Hospice volunteers and colleagues to provide solace to one another,” she added. 

Learn more about The Ottawa Mission’s Hospice at 20

The Mission also released its annual impact report which outlines its community impact over its past fiscal year. Among the most significant responses by the shelter to community need during the pandemic has been a huge increase in the number of meals over last year through its modified community meal service as well as its food truck service. Beginning with five stops delivering 500 meals per week, this food truck service now has 19 locations rotating throughout Ottawa 7 days a week that deliver over 3,000 meals per week. Since it started, the food truck has delivered more than 150,000 meals to people across Ottawa. The Mission also has a waiting list of partners who want to join this program. “This has meant that over our last fiscal year, we served almost 728,000 meals. Every time I think of this figure, I’m blown away by the level of need and the number of people this represents,” noted Mission Director of Food Services Chef Ric Allen-Watson. 

“If current trends continue, this year we’ll deliver between 900,000 and 1 million meals. Every single day our truck goes out across Ottawa, and hundreds of people line up to receive the meals they need to survive. People line up in walkers, in wheelchairs, and with their kids. People who never had to worry about feeding themselves and their families until Covid-19 arrived come to our truck to survive. Food truck clients tell us that they go hungry, sometimes for days, until our truck comes. In a wealthy city like Ottawa, this is wrong – just plain wrong,” Allen-Watson added. 

Despite the ongoing impact of Covid-19, Peter Tilley noted the additional accomplishments of The Mission over the past year, including: 

• Providing emergency shelter to 1244 people.
• Finding permanent homes for 144 people.
• Hosting 15,362 primary care patient consults in its health clinic working with OICH.
• Having 85 graduations from its Addiction and Trauma Services program, and 39 graduations from its education and job training programs.
• And work to open “Chef Ric’s”, the Mission’s new social enterprise which expands our successful Food Services Training Program and provides healthy food to people at very affordable prices. 

“Ottawa was already experiencing a homelessness emergency and opioid-use epidemic before COVID-19. Given the impact of the pandemic on our collective mental health, finances, food insecurity and risk of homelessness, we anticipate remaining the first place of refuge for even more vulnerable people after the pandemic has passed,” Tilley concluded. 

Learn more about The Ottawa Mission’s impact

About The Ottawa Mission 

Since 1906, The Ottawa Mission has been serving those who are homeless, hungry and lost by providing food, clothing, shelter and skills. In 2020-2021, The Ottawa Mission provided emergency shelter to an average of 185 men every night and served an average of 1,994 meals every day. The Ottawa Mission also provides to men and women health services, mental health and addiction treatment programs, hospice care, dental services, housing services, educational support, job training, spiritual care, and clothing to thousands in need in our community. In September 2020, The Ottawa Mission marked the one millionth hour that the shelter has been in existence since its founding in 1906. In 2019, the Mission became a housing-focused shelter reflective of its commitment to a home for everyone as a human right with the launch of its housing department. Visit ottawamission.com to learn more. 

FOR INFORMATION, PLEASE CONTACT
Aileen Leo
Director of Communications
T 613.234.1144 x 305
C. 613-712-3092
E-mail: aleo@ottawamission.com

Ottawa, ON – As we head into the fall, planning is well underway for The Ottawa Mission’s annual Thanksgiving Dinner at its shelter, which will take place on Monday, October 11^th, and also from October 4 – 11 through its food truck program.

Covid19 protocols to keep shelter guests, community members, employees and volunteers safe while continuing to deliver essential support continue at the shelter. Accordingly, the meal for shelter guests will begin at 11:30 am in the Mission dining room. The Thanksgiving meal for community members will be available at the garage entrance beginning at 11:00 am. To continue to support vulnerable community members as much as possible, The Mission will also continue to provide two additional meals for community members to take with them. The Mission’s food truck program will also serve a full Thanksgiving meals to everyone who accesses this service the week prior to the October 11 meal.

On any given day, The Ottawa Mission serves over 2,500 meals to shelter residents and those in need in the community. Last Thanksgiving, The Mission provided over 5,700 meals for this special occasion for those who would otherwise go hungry.

“It takes about 4,000 pounds of turkey, to feed everyone who comes to our special Thanksgiving dinner,” says Chef Ric Watson, Director of Food Services at The Mission. “Our kitchen volunteers and staff are working very hard to ensure that to ensure everyone will have a delicious turkey dinner by preparing for this very special event in advance.”

Also on the menu will be: mashed potato (2500 lbs); glazed fresh carrots (1000 lbs); vegetarian quiche (900); fresh baked rolls (5,000); giblet gravy (150 gallons); individually wrapped desserts (5000).

Frozen turkey donations can be dropped off between 7 am – 5 pm at the garage entrance to The Ottawa Mission at the corner of Waller and Besserer. Please ring the bell and a staffperson will arrive to receive your donation.

About The Ottawa Mission

Since 1906, The Ottawa Mission has been serving the homeless, the hungry and the lost by providing food, clothing, shelter and skills. In 2019-2020, The Ottawa Mission provided emergency shelter to an average of 197 men every night and served an average of 1,422 meals every day.  The Ottawa Mission also provides to men and women health services, mental health and addiction treatment programs, hospice care, dental services, housing services, educational support, job training, spiritual care, and clothing to thousands in need in our community. In September 2020, The Ottawa Mission marked the one millionth hour that the shelter has been in existence since its founding in 1906. In 2019, the Mission became a housing-focused shelter reflective of its commitment to a home for everyone as a human right with the launch of a new housing department. 

FOR INFORMATION, PLEASE CONTACT:

Aileen Leo
Director of Communications
T 613.234.1144 x 305
E-mail: aleo@ottawamission.com

Ottawa, ON – As hunger worsens in our community, The Ottawa Mission brought together its community partner Somerset West Community Health Centre and Councillor Catherine McKenney, Special Liaison for Housing and Homelessness to discuss rising food insecurity as a major consequence of the pandemic and options to address this. 

The Mission launched it Mobile Mission Meals food truck project in the summer of 2020 with 5 stops serving 500 meals per week. Just over 9 months later, it has grown to 19 stops across the City of Ottawa and serves 3,000 meals per week. The Mission also has a waiting list of partners who want to join this program to serve the needs of their respective communities for accessible, healthy food. 

In January 2020, just before the pandemic was declared, The Mission served just over 1,400 meals per day that month. Now the shelter is serving over 2,500 meals per day ― an increase of almost 80%. This also means that total number of meals served by the Mission over its last fiscal year (May 1, 2020 – April 30, 2021) was over 700,000. 

“Every single day our truck goes out across Ottawa, and hundreds of people line up to receive the meals they need to survive. People line up in walkers, in wheelchairs, and with their kids. People who never had to worry about feeding themselves and their families until Covid-19 arrived come to our truck just to survive,” said the Mission’s Director of Food Services Chef Ric Allen-Watson. 

 “When we updated the community in November about this program, we had clients tell us that they go hungry, sometimes for days, until our truck comes. In a wealthy city like Ottawa and a wealthy country like Canada, this is wrong – just plain wrong,” Allen-Watson added. 

Naini Cloutier, Executive Director of Somerset Health Community Health Centre, a community partner of the Mobile Mission Meal program, noted the relationship between the lack of affordable housing in Ottawa and the use of the Mission’s food truck program. “In our catchment area, almost 30% of residents are low-income – over twice the Ottawa average. People who are low-income often have to choose between paying their rent or feeding themselves and their children. This is especially true in our city given that rents rose 15% from 2014 – 2018, with affordable housing options increasingly scarce.” 

Cloutier also noted the disproportionate impact of food insecurity on specific populations. “Our catchment area also has a higher proportion of Indigenous peoples, immigrants and newcomers, refugees, and Black and racialized residents than the Ottawa average. These factors are also very important since all of these populations have higher rates of food insecurity.” 

Councillor McKenney pointed out how Covid-19 has impacted existing very serious issues within the community. “Before Covid-19 arrived in early 2020, our entire community was dealing with not one but 2 emergencies: the homelessness emergency and the opioid use emergency. The pandemic has magnified each of these through its devastating impacts on financial health, mental health, and increased risk of homelessness and hunger.” 

However, McKenney also noted that the pandemic has shown that large-scale system changes can be enacted quickly to meet millions of people’s needs such as the Canada Emergency Response Benefit (CERB), and why this should be made permanent. “One of the reasons people fall into homelessness, hunger and despair is because they’re poor. In April of this year, the Parliamentary Budget Officer delivered a report that suggested that a universal basic income project could reduce poverty levels in Canada by almost half in just one year. Combined with enhanced government support at all levels for affordable housing and mental health, it would reduce homelessness, hunger, and mental distress.” 

Peter Tilley, CEO of the Ottawa Mission, noted the continuing impact of Covid-19 across our community and how it will affect the shelter’s program delivery. “Given the overwhelming impact on our collective mental health, finances, food insecurity and risk of homelessness, we anticipate remaining the first place of refuge for increasing numbers of very vulnerable people going forward for several years after COVID has passed.” 

Tilley concluded the press conference by noting that the Mission will continue to meet these needs while also advocating for large-scale system change. “We’re very fortunate that we can continue to raise funds to further expand this program and work with our community partners across the city of Ottawa to reach even more people in need. We’ll also continue to work together with our partners on city council, Queen’s Park, and Parliament Hill to enhance and make permanent needed government programs to help people rebuild their lives.” 

About The Ottawa Mission 

Since 1906, The Ottawa Mission has been serving the homeless, the hungry and the lost by providing food, clothing, shelter and skills. In 2019-2020, The Ottawa Mission provided emergency shelter to an average of 197 men every night and served an average of 1,422 meals every day. The Ottawa Mission also provides to men and women health services, mental health and addiction treatment programs, hospice care, dental services, housing services, educational support, job training, spiritual care, and clothing to thousands in need in our community. In September 2020, The Ottawa Mission marked the one millionth hour that the shelter has been in existence since its founding in 1906. In 2019, the Mission became a housing-focused shelter reflective of its commitment to a home for everyone as a human right with the launch of a new housing department. 

FOR INFORMATION, PLEASE CONTACT:
Aileen Leo
Director of Communications
T 613.234.1144 x 305
C: 613.712.3092
E-mail: aleo@ottawamission.com

The Ottawa Mission shares in the mourning of the 215 Indigenous children discovered in an unmarked mass grave at the Kamloops Indian Residential School. Our thoughts are with the families, the communities, residential school survivors and all others who mourn this enormous collective loss for our country.

We also join calls from those in the Indigenous community and others for the federal government and partners in residential schools to acknowledge and address the pain and injustice imposed upon First Nations, Métis and Inuit. Further, we urge these parties move quickly to implement all 94 recommendations of the Truth and Reconciliation Commission, and to examine all current policies and actions today that result in continuing trauma.

As an organization that works closely with Indigenous clients and partners, we have seen the effects of intergenerational trauma and abuse that so many have suffered, including a significant and disproportionate burden of homelessness. We will continue to reflect on and learn how to best we can meet our responsibilities in supporting our clients who are First Nations, Métis and Inuit.

To learn more about the impact of residential schools on Indigenous peoples, we invite you to please explore the Truth and Reconciliation Commission of Canada reports and calls to action.

Ottawa, ON – Today 10 students of The Ottawa Mission’s celebrated Food Services Training Program (FSTP) celebrated their graduation from this initiative, joining the ranks of 200 people who have graduated since the FSTP began in 2004.

The impact of the FSTP on the program’s graduates can be profound. In the words of Mercy Abe, FSTP Valedictorian, “Getting into this program was one of the best decisions I’ve ever made. Coming here, I felt accepted, I felt that everyone wants me.”

For men and women looking to change their lives, the FSTP provides the skills necessary to work in a commercial kitchen. FSTP applicants must demonstrate only one qualification to be accepted into the program — a strong desire to change their lives for the better. Students pay no costs and we make sure they have all the tools they need to succeed. Students graduate with not only a credential that allows them to be self-supporting, but also with newfound confidence, pride and dignity.

The FSTP is more than a cooking program according to the Director of Food Services for The Ottawa Mission Executive Chef Ric Allen-Watson. “Teaching students how to cook is just one aspect of this program. People come to us and we give them, food, clothing, anything they need, but most of all, we give them love and a sense of belonging. For so many of our students, this is not something they’ve received a lot of in their lives, and it’s the foundation of their ability to succeed.”

Eight of these new FSTP graduates already have jobs in the industry and since 2004, 90% of students have found employment after graduation in the industry. In the summer of 2021, the FSTP will be moved over to the program’s new home at the former Rideau Bakery, which will be renamed “Chef Ric’s” in honour of Allen-Watson. The new site will combine the FSTP, The Ottawa Mission’s established catering social enterprise, and a new retail component where affordable and healthy prepared foods may be purchased for take-out. The grand opening for the new Chef Ric’s will take place in September 2021.

About The Ottawa Mission

Since 1906, The Ottawa Mission has been serving the homeless, the hungry and the lost by providing food, clothing, shelter and skills. In 2019-2020, The Ottawa Mission provided emergency shelter to an average of 197 men every night and served an average of 1,422 meals every day.  The Ottawa Mission also provides to men and women health services, mental health and addiction treatment programs, hospice care, dental services, housing services, educational support, job training, spiritual care, and clothing to thousands in need in our community. In September 2020, The Ottawa Mission marked the one millionth hour that the shelter has been in existence since its founding in 1906. In 2019, the Mission became a housing-focused shelter reflective of its commitment to a home for everyone as a human right with the launch of a new housing department.

FOR INFORMATION OR TO ARRANGE AN INTERVIEW PLEASE CONTACT:

Aileen Leo
Director of Communications
T 613.234.1144 x 305
613-712-3092
E-mail: aleo@ottawamission.com

Ottawa, ON – As Easter approaches, we want to assure our community that, in these continuing difficult times, The Ottawa Mission will be serving an in-house Easter meal to our residents, and also a special take-out Easter meal for community members.

The current pandemic has made food insecurity in Ottawa much worse, and the shelter expects to feed well over 4,000 people this Monday and during the week leading up to April 5 through our food truck program Mobile Mission Meals.

WHEN: Monday, April 5, from 11:00 am until 12:00 noon for the shelter residents, and also a special take-out meal for community members from 11:00pm until 3:00pm.

WHO:  The following individuals will be available for media interviews on behalf of the Ottawa Mission:

• Chief Executive Officer Peter Tilley
• Director of Food Services Chef Ric Allen-Watson

WHERE: Media are requested to gather at the entrance to the shelter at the corner of Waller and Besserer Streets just before the beginning of the community take-out meal service at 10:45 am for media availability with Mr. Tilley and Chef Ric.

Please note that due to current strict infection controls to minimize the risk posed by Covid19, in order to protect our clients, media will not be allowed to enter the Ottawa Mission to film. Further, in order to protect client confidentiality during the community take-out meal service, filming and photography will be limited to shooting from the back of the meal line and of individual servers providing meals as the meal progresses.

About The Ottawa Mission

Since 1906, The Ottawa Mission has been serving the homeless, the hungry and the lost by providing food, clothing, shelter and skills. In 2019-2020, The Ottawa Mission provided emergency shelter to an average of 197 men every night and served an average of 1,422 meals every day.  The Ottawa Mission also provides to men and women health services, mental health and addiction treatment programs, hospice care, dental services, housing services, educational support, job training, spiritual care, and clothing to thousands in need in our community. In September 2020, The Ottawa Mission marked the one millionth hour that the shelter has been in existence since its founding in 1906. In 2019, the Mission became a housing-focused shelter reflective of its commitment to a home for everyone as a human right with the launch of a new housing department.

FOR INFORMATION, PLEASE CONTACT:

Aileen Leo
Director of Communications
T 613.234.1144 x 305
C: 613.712.3092
E-mail: aleo@ottawamission.com