Category Archives: Annual Reports

Why I work for The Mission: KRISTYN

For someone so young, Kristyn is a mission “old soul”. “I grew up at the Mission.” Joining the kitchen after high school, she has worked her way up from dishwasher to sous-chef. In 2019, she was once again promoted to Manager of Food services.

“I wanted to work in a shelter to help vulnerable people, but initially thought that it wouldn’t be my career. so i did my undergrad in psychology while working in the kitchen. Over time, I fell in love with culinary work and realized that this would be my permanent vocation.” Accordingly, she obtained her red seal, a prestigious certification.

Kristyn is responsible not only for the Mission’s meal program, but also for its catering program, which provides training opportunities for Food Service Training Program (FSTP) students. The catering program has expanded five-fold since 2010, with revenues going back into the FSTP.

As the beneficiary of Chef Ric’s mentorship, Kristyn believes in paying it forward. “When someone pays attention to you, you have confidence to be successful. This is what Chef Ric did for me, and this is what I want to do in my new role — encourage individuals and build on their strengths.”

Kristyn also believes in encouraging clients. “Each day, I try to look clients in the eye and treat them with dignity and respect, like an equal, to hopefully improve their quality of life for that day.”

Why I volunteer for The Mission: LLOYD

Lloyd has been volunteering at The Mission for almost nine years. He recently celebrated his 80th birthday, and his surprise birthday party included family and friends, and members of his extended family at the Mission.

Lloyd comes to the Mission every Monday and Thursday morning all year round to help prepare meals in the kitchen, serve lunch, and sort and store donated food in the stockroom. He is also an enthusiastic fundraiser and participant in our annual Coldest Night of the year Walk to raise funds for those who are homeless, and, beyond this, he is a faithful monthly donor to the Mission. In addition, he is a valued member of the dedicated volunteer team that prepares 100 to 150 turkeys for our special thanksgiving and Christmas celebrations each year weeks in advance.

Lloyd was inspired to become a volunteer at the Mission by his late wife, Micheline, who was a lifelong advocate for the hungry, homeless and hurting. Lloyd says that coming here and doing whatever he can to help the Mission is a tribute to Micheline’s memory and a “spiritual journey” that enriches his life. The

Mission, in turn, has been blessed in so many ways by Lloyd’s tireless kindness, compassion and generosity of spirit.

“I enjoy coming here and feel very rewarded by being here. I’m inspired by the wonderful staff, including Chef Ric, and the other volunteers. I’ve made many good friends over the years and hope that my health will allow me to continue.”

Why I turned to The Mission for help: WILLIAM

William is a gentle, articulate man who is also an artist – but was never able to translate his passion into a career – until he enrolled in the FSTP.

In 2017, William was unemployed and struggling with serious health issues. While having a meal at the Mission, he heard about the program, and talked to Chef Ric about enrolling. He was accepted and was making progress until another health crisis forced him to discontinue the training. When he recovered, he was accepted back without question, and graduated in June 2018 as class valedictorian. Afterward, he enrolled in and completed Algonquin College’s Indigenous Cook program.

His FSTP experience had a profound effect on William. What struck him was the quality of the kitchen environment, and the equally high standards and work ethic of the staff and volunteers. What fed William’s artistic spirit was the opportunity to create different types of food, and to participate in catering activities where his plating talents shone. His health improved, which he attributes to his success in the program and newfound passion for the art of cooking.

“Chef Ric and the FSP gave me the support, encouragement and tools to re-invent my life. I am so thankful.”

Why I turned to The Mission for help: KERRY

2018 was the first time in years that Kerry had a place to call home at Christmas. Kerry had spent much of his time homeless — couch-surfing, sleeping in vehicles, or motels. He was able to work most of the time — everything from commercial house painting to oil rigs to retail.

Two years ago, Kerry decided that he needed finally to seek help for his addiction. After visiting a detox centre, Kerry was ready to enter long-term treatment through The Mission’s stabilization and LifeHouse programs and afterwards in one of our 2nd stage houses — still receiving counselling and support. He worked with our housing staff to find a place, and finally moved into his own apartment. Our staff also helped Kerry access furniture and appliances.

Kerry appreciates that subsidized housing is a rare commodity in our community, and while he feels fortunate to have a place, his heart goes out to others who are waiting. “For people recovering from addiction, or suffering from mental illness, a journey without a destination is not an option. ’ve found my home — and now I finally have hope for the future.”

Why I turned to The Mission for help: COLIN

Colin suffers from addiction, and has been in and out of shelters for years. Last year, while staying at the Mission, he needed knee replacement surgery. After surgery, he returned to the shelter.

Colin’s recovery was stalled by wound complications. He was in severe pain, and the threat of infection was high. Our medical team arranged for a bed in the hospice, where he could receive 24-hour care. “The level of care from staff and volunteers is amazing. I once witnessed a volunteer with an unconscious patient, holding his hand and playing soothing music, for hours on end.”

Colin left the hospice in eight days — he knew there were others who needed the bed more than he did. Daily for the next eight weeks Colin visited the Primary Care Clinic where Nurse Practitioners cleaned and dressed his wound, and also encouraged him. Colin then sought treatment for his addiction at the Mission. “I realized how lucky I was to be in pretty good health, and to have received so much care and compassion. I decided not to waste another day of my life.”

Ottawa Mission Annual Reports

Below are PDF versions of The Ottawa Mission Annual Reports. To view a specific report click on the link provided.

2014 / 2015                                               

 (View PDF)                                                      

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2013/2014 Annual Report – View PDF
2013/2014 Annual Report FRENCH – View PDF
2012 Annual Report – View PDF
2011 Annual Report – View PDF
2010 Annual Report – View PDF
2009 Annual Report – View PDF
2008 Annual Report – View PDF
2007 Annual Report – View PDF
2006 Annual Report – View PDF
2005 Annual Report – View PDF
2004 Annual Report – View PDF
2003 Annual Report – View PDF