Client Services & Education
In 2013, The Ottawa Mission’s unique Client Services Centre helped hundreds of people everyday with things like upgrading their education, practical job training, and mental health support.
Our dedicated Client Services team offers support to residents who find themselves at a homeless shelter. The team works to move people forward in their lives and helps them overcome hurdles that may be keeping them from having a place of their own. We are a one-of-a-kind centre offering a range of services to help people who come from all walks of life.
Our Case Managers help their clients set and accomplish a variety of personal goals. For some people with mental health issues, learning how to take care of themselves can help them gain greater independence. Other people need help to address issues like addiction, unemployment or lack of supportive housing.
Another way that we work to help people improve their lives is through educational and job training services. Some people that come in have not completed high school or lack necessary job skills. Our programs help better prepare them for the working world and take advantage of job opportunities that come their way.
The next step in education
The Ottawa Mission’s Stepping Stones Learning Centre is a unique place that offers men and women the opportunity to improve their lives through education. Our certified teacher and dedicated volunteers help students complete their high school education or post-secondary programs through online trades training. We have great partnerships in the community with places like St. Nicholas Adult High School, George Brown College, ACE Online Learning and the Independent Learning Centre.
Additionally, we offer French classes to anyone looking to learn a second language or brush up on existing French skills. A couple of recent additions to the learning centre are Social Skills Streaming Workshop, which covers everything from active listening to anger management, and a certified administrator of the Essential Skills training test. That test helps people identify their strengths and weakness in order to focus on jobs they’ll have more success in.
Finding a voice with Discovery University
A program called Discovery University allows people living on a low income to participate in non-credit, university-level Humanities and Social Sciences courses at no cost. Thanks to a partnership between The Ottawa Mission, University of Ottawa, Saint Paul University, and First Baptist Church, the courses are taught by professors from the universities and all textbooks and course materials are provided at no cost to the students.
The program helps encourage a commitment to learning and helps students develop critical thinking and problem-solving skills.