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Education, Job Training & Client Services

In 2013, The Ottawa Mission’s unique Client Services Centre helped hundreds of people everyday with things like upgrading their education, practical job training, and mental health support.

Our dedicated Client Services team offers support to residents who find themselves at a homeless shelter. The team works to move people forward in their lives and helps them overcome hurdles that may be keeping them from having a place of their own. We are a one-of-a-kind centre offering a range of services to help people who come from all walks of life.

Our Case Managers help their clients set and accomplish a variety of personal goals. For some people with mental health issues, learning how to take care of themselves can help them gain greater independence. Other people need help to address issues like addiction, unemployment or lack of supportive housing.

Another way that we work to help people improve their lives is through educational and job training services. Some people that come in have not completed high school or lack necessary job skills. Our programs help better prepare them for the working world and take advantage of job opportunities that come their way.

The next step in education

The Ottawa Mission’s Stepping Stones Learning Centre is a unique place that offers men and women the opportunity to improve their lives through education. Our certified teacher and dedicated volunteers help students complete their high school education or post-secondary programs through online trades training. We have great partnerships in the community with places like St. Nicholas Adult High School, George Brown College, ACE Online Learning and the Independent Learning Centre.

Additionally, we offer French classes to anyone looking to learn a second language or brush up on existing French skills. A couple of recent additions to the learning centre are Social Skills Streaming Workshop, which covers everything from active listening to anger management, and a certified administrator of the Essential Skills training test. That test helps people identify their strengths and weakness in order to focus on jobs they’ll have more success in.

Learn More About Stepping Stones

Finding a voice with Discovery University

A program called Discovery University allows people living on a low income to participate in non-credit, university-level Humanities and Social Sciences courses at no cost. Thanks to a partnership between The Ottawa Mission, University of Ottawa, Saint Paul University, and First Baptist Church, the courses are taught by professors from the universities and all textbooks and course materials are provided at no cost to the students.

The program helps encourage a commitment to learning and helps students develop critical thinking and problem-solving skills.

Apply For Discovery University

Putting job skills to work

At The Ottawa Mission we now provide Job Training services that help people who are homeless explore career options, create resumes, and develop interview skills to facilitate transition back into the work force.

We also work in partnership with Ontario Works to offer a Job Training Program in Food Services.

Cooking skills and so much more

Our Food Services Training Program is a 5-month program that teaches men and women how to cook in a commercial kitchen. It also builds self-esteem and confidence, which are fundamental to an individual’s success. The participants in this program take courses in Workplace Hazardous Materials Information System (WHMIS), health and safety, food handling, standard first aid, and knife handling skills. They learn first-hand in a working kitchen how to prepare and present a variety of meals and spend the last few weeks of the program in job placement.

Apply For Food Services Training Program

Custodial Skills Training Program

The latest job training program to be introduced at The Mission is the Custodial Skills Training Program. Developed in partnership with the City of Ottawa and the Ottawa Catholic School Board, this 8-week program includes classroom and on-the-job training, and 13 out of 15 students in the first class found employment.

Apply to Custodial Skills Training Program

The success of our programs is reflected in the success of those we serve.
Just ask Ben.

Ben arrived at The Mission hungry and out of work.    While having a meal he saw a poster about our new Custodial Skills Training Program and he decided to check it out.  He was accepted into the first class and spent the next 8 weeks learning in the classroom and on-the-job.

This program, developed in partnership with the Ottawa Catholic School Board and the City of Ottawa, also provides graduates with assistance in finding a job.  Ben was one of the 13 out of 15 students from the first class who found work right away.